Spark! launches on TrawsCymru

At TrawsCymru we value your feedback. Every journey you take with us helps shape the future of our services, and we want to make sure your experience is the best it can be. That’s why we’ve partnered with Spark!, a simple and convenient way for you to share your thoughts in real time while travelling on our buses.

We’d love to hear your thoughts on the cleanliness of our buses, the friendliness of our drivers, the punctuality of your journey and more. Your feedback helps us celebrate what we’re doing well and improve where we can, so that every trip with TrawsCymru is more enjoyable.

FAQs

Q1: What is Spark!
Spark! is the new way for you to provide live feedback whilst travelling on one of our TrawsCymru buses.

Q2: How do I use Spark!
It’s simple - scan the QR codes on our buses or visit Spark! Surveys to get in touch.

Q3: How else can I provide feedback?
If you’d like to share additional feedback with the team, please email [email protected].

Q4: I have another question, who do I contact?
Please email the team on [email protected] if you’ve got any additional queries.