Hywel Dda Tickets

Following a three-month free travel pilot, Transport for Wales (TfW) has teamed up with Hywel Dda University Health Board (UHB) to offer long term discounted bus travel for health board staff to encourage workers to travel more sustainably and to help reduce pressure on NHS car parks.

The bus services included within the promotion are the T1, T1A, T1X and T2, T28.

Hywel Dda UHB staff will be able to catch the TrawsCymru T1 service, operated by First Cymru, that runs between Carmarthen and Aberystwyth town centres via Glangwili Hospital and on the TrawsCymru T2 and T28 service between Aberystwyth town centre and Bronglais Hospital.

The discounted fares will be available to staff on the TrawsCymru app after a verification process or can be purchased on board by showing NHS staff photo ID.

Frequently asked questions:

Examples of discounted fares based on feedback from users of the free trial:

Ticket Coverage Price Standard Price Route Other options

10 single journeys. All stops between Carmarthen bus station and Peniel.

£10.00  (28% saving) £14.00 T1, T1A, T1X N/A

All stops between Carmarthen bus station and Peniel. Weekly ticket.

£8.00
7 days unlimited journeys including weekends and bank holidays (36% saving)
£12.50 T1, T1A, T1X Four weekly, £30 (20% saving)

All stops between Carmarthen and Lampeter. Weekly ticket.

£15.00
7 days unlimited journeys including weekends and bank holidays (25% saving)
£20.00 T1, T1A, T1X Four weekly, £55 (31% saving)

All stops between Lampeter and Aberystwyth. Weekly ticket.

£15.00
7 days unlimited journeys including weekends and bank holidays (25% saving)

£20.00 T1, T1A, T1X Four weekly, £55 (31% saving)
All stops between Carmarthen – Aberystwyth. Weekly ticket. £20.00 (20% saving) £25.00 T1, T1A, T1X Four weekly, £75 (25% saving)

All stops between Aberystwyth – Machynlleth.

Weekly ticket.

£16.50 (25% saving) £22.00 T2/T28 Four weekly, £60 (31% saving)

Aberystwyth zone bounded by Rhydyfelin to Bronglais Hospital

£8.00
7 days unlimited travel including weekends and bank holidays
£14.00 T1, T1A, T1X T2/T28 Four weekly, £30
  • How do I purchase the discounted fares?

Tickets can be purchased on the bus from the driver by showing your staff photo ID badge or via an account on the TrawsCymru app.

  • How do I create TrawsCymru app account?

Download the TrawsCymru app and create an account. To qualify for the discount, you must register using your work, nhs.wales.uk email address.

  • How to do I buy a Hywel Dda discount ticket.

You will need to verify that you work for Hywel Dda and the verification process must be completed before the ticket is valid.

  1. Open the app, select mobile tickets > scroll to the bottom of the ticket list > select ‘Hywel Dda tocynnau/ticket’.
  2. Choose the type of ticket you need > Buy now > complete payment. The ticket will now sit in ‘Your Tickets’
  3. In ‘Your Tickets’ select Verification Required > Get verified > Upload a selfie and request a verification email.
  4. Open verification email > upload photo of your ID badge > complete process.

TrawsCymru will compare the selfie with the photo on your ID badge to ensure you are the correct person – don’t worry if you have changed your hair or now wear glasses.